BackerKit Surveys have been sent! Check your e-mails (including Spam) to fill them out: they are MANDATORY!
3 months ago
– Wed, Mar 04, 2026 at 09:32:42 PM
Alright, the Smoke Test has been successful with over 77% of backers filling out the initial Surveys and thankfully just one thing was reported and fixed so it looks like we're all set \o/
As outlined in my previous Update I am sending out all the BackerKit Surveys!
Consider this the official start of the fulfillment of The Few and Cursed: Hidden Away and what's probably the most important step since I need you all to do your part too.
All BACKERKIT SURVEYS HAVE BEEN SENT AND WILL BE LOCKED DOWN ON MARCH 19TH!!
And if you don't fill them out you won't receive any rewards included in your pledge tier - digital files too!
Yep, it's that important.
Shipping has been collected already at the time of the campaign on Kickstarter and international backers will NOT have to pay any VAT or other fees, it's all been taken care of.
I do use BackerKit to tally up every single item we're sending to production, digital fulfillment and it's a vital tool to organize and generate shipping reports to GamesQuest and Laguna Studios.
Without the Surveys filled out, if you don't provide your information on BackerKit, we can't ship you your rewards. If that happens your pledge will be considered a donation to the project and we won't have any obligation of fulfillment.
Please fill out your BackerKit Surveys.
All of you, every single backer, should have received by now e-mails directly from BackerKit asking you to fill out the Surveys. They are easily accessible from the e-mails sent and pretty straightforward, all you gotta do is follow the steps and instructions. No sign-in required.
I will lock down the surveys on March 19th in time to go to print and if you don't get them filled by then you do risk missing out on some of the most limited items. Please fill those sooner than later so I can put in the printing order as accurately as possible.
Also, if you miss the deadline above YOUR NAME WILL NOT BE IN THE THANK YOU PAGE. Last Kickstarter campaigns I had a number of backers ask me why their names weren't in there, well, that's why.
If you haven't received your BackerKit Survey invite please follow these steps:
Keep an eye out on your Spam Folder and/or Junk Mail. E-mails will come either directly from BackerKit or myself (Felipe Cagno) and will say on the subject line Response Needed -- Get your rewards for The Few and Cursed: Hidden Away.
If you don't spot them manually then try using the "Search" feature on your e-mail account page and look for either my name or BackerKit.
*IMPORTANT: Make sure you are checking the right e-mail account. It is the same e-mail you used to register an account on Kickstarter.
Also, if your Kickstarter pledge was made under a "privaterelay.apple.id" email address, you will need to contact me with an alternate email address. This would be the case if you registered to Kickstarter on your iPhone letting the phone set up the account for you.
Backerkit cannot send email or survey links to those addresses, so we will need an alternate to complete your pledge.
If none of the above works then click the link below, hit the "Lost your Survey?" and input your Kickstarter registered e-mail when prompted.
How to Upgrade or Switch your Pledge Level
On the very first screen backers will have the chance to upgrade or switch pledge levels. There is a little clickable button that says "or switch your pledge level" just underneath the big green Get Started! button as pictured below.
If you would like to go for a higher tier the system will charge you the difference at the end of the process and if you pledged for one of the top tiers already but would like to spend the cash in a different way then the system will use the overpaid difference as extra credit to be used towards Add-ons.
BackerKit Surveys SMOKE TEST sent to 5% of backers! All surveys coming up next week!
3 months ago
– Fri, Feb 27, 2026 at 06:07:02 AM
Alright, now we are cooking!
The Smoke Test has finally be sent to about ~5% of the total number of backers and as soon as we get them filled out and make sure everything is working, all surveys will be distributed.
WHAT IS THE SMOKE TEST?
Not risking to be repetitive but here is all the info again on the Smoke Test :)
The smoke test is a period where ~5% of the backers are randomly chosen to receive the surveys first in order to make sure everything is running smoothly or address any questions if needed.
Backerkit usually suggests waiting until 75% of those are complete, roughly 48 to 72hours, before sending the rest, so we are right on time to send all surveys to everyone next week at the latest.
If you are among those 5%, please fill out your survey so that the smoke test isn't held up!
In the meantime if anybody has any questions or comments do not hesitate to reach out either via comments, DM or an email to [email protected]
I will be back in touch again as soon as all BackerKit Surveys have been distributed. It's always exciting fulfilling a campaign and I'm over the moon we're finally moving with Hidden Away.
Y'all have a nice weekend now and talk to you soon!
Cheers,
Felipe
Technical problem with the Surveys... will need a couple of days before sending them out :/
3 months ago
– Wed, Feb 25, 2026 at 07:33:20 AM
Sheesh, if it's not one thing it's another, folks.
We ran into some problems with the Surveys and we're just now being able to get started on the Smoke Test as soon as I hear back from the good folks at BackerKit - they usually do quick check-ups from top to bottom but for some reason it's been slower than usual.
Unfortunately I won't be able to send all surveys tomorrow as planned but they are still coming in the next few days and this shouldn't impact our overall calendar which I'm sharing again.
FULFILLMENT CALENDAR
Here's what we are looking at based on the Smoke Test going out and then our Surveys. You'll notice that our "go to print" date remains unchanged same for digital fulfillment.
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NEXT WEEK: BackerKit Surveys sent to all backers <----------
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March 3rd: Production on the book is complete!
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March 16th: Surveys Locked marking the beginning of digital fulfillment!
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March 18th: We go to print and digital fulfillment happens.
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Mid-April: Printing in China ends, books go to our hubs in the US & UK
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Mid-May: Rewards (finally!!) shipped out to all backers
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June/July: Fulfillment completed - including replacements!
Sorry about that, guys, but this time it's not an indefinite delay, it's just a glitch in the Matrix and we're fixing it asap.
Thanks so much for your support!
Best,
Felipe
Aleluia! THE BOOK IS FINISHED!!!
4 months ago
– Mon, Feb 23, 2026 at 06:52:53 AM
I'm so so so so so so so happy to share this Update! Hidden Away is now 100% finished after Fabi delivered the very last pages in full color over the weekend \o/
It's been such a difficult time for me as the project manager but I guarantee the finished product looks absolutely amazing and worth the wait. Thank you all so much for your extreme patience during this time.
I'm now reviewing everything for a final round of adjustments on color and lettering then it's all about finalizing the design of the book and build the Thank You list.
I'm working all day today on your BackerKit Surveys so we start collecting your shipping information and finalize item count as well. Speaking of which:
BACKERKIT SURVEYS COMING UP!
Every fulfillment process starts with the Pledge Manager Surveys powered by BackerKit. These are absolutely mandatory to fill out!
BackerKit Surveys will be distributed this upcoming Thursday, February 26th and as soon as they do I will reach out with another Update with specific and detailed instructions even though they are pretty standard and easy to fill out - no sign in or sign up required.
SMOKE TEST TO BE SENT TODAY TO A SMALL GROUP
The smoke test is a period where ~5% of the backers are randomly chosen to receive the surveys first in order to make sure everything is running smoothly or address any questions if needed.
Backerkit usually suggests waiting until 75% of those are complete, roughly 48 to 72hours, before sending the rest, so we are right on time to send all surveys to everyone on Friday (February 26th) at the latest.
If you are among those 5%, please fill out your survey so that the smoke test isn't held up!
In the meantime if anybody has any questions or comments do not hesitate to reach out either via comments, DM or an email to [email protected]
FULFILLMENT CALENDAR
Now that all pages have been delivered it's about time we go to print. I still have a few steps to go through yet but I will try and move as fast as I can. We shouldn't be too far away from the dates outlined below.
Here's what fulfillment will look like:
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February 26th: BackerKit Surveys sent to all backers <---------- ATTENTION!
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February 27th: Production on the book is complete!
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March 12th: Surveys Locked marking the beginning of digital fulfillment!
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March 18th: We go to print and digital fulfillment happens.
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Mid-April: Printing in China ends, books go to our hubs in the US & UK
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Mid-May: Rewards (finally!!) shipped out to all backers
-
June/July: Fulfillment completed - including replacements!
I will be back in touch this week once all Surveys have been sent out and now that we're going into actual fulfillment I will be in touch more frequently as well. I'm stoked to finally share TFAC: Hidden Away with you all.
As always if you need to reach out for whatever reason please leave a comment, shoot a DM or email me at [email protected]
Have a nice week!
Felipe
January Update! Fabi is delivering all pages by February 10th, almost there, fellas...
4 months ago
– Tue, Jan 27, 2026 at 04:31:22 AM
Hey everyone,
At this point I got nothing else to share but I'm still waiting on Fabi Marques to wrap up the colors. At least this month of January she's been delivering pages on a regular basis and I can see progress.
Being completely honest, I've been adjusting the calendar as per her request and I'm in a tight spot since she's colored almost the entire book and it's not worth switching colorist at this point.
Backers have reached out to (quite respectfully I might add and I appreciate it) express their frustration at the delays and I'm right there with you. It's absolutely understandable and there are no excuses.
Unfortunately Hidden Away derailed in a way that it has become a sour experience but at least there is light at the end of the tunnel and we're almost there.
I don't fault anyone for losing their trust in me as a creator and the manager/editor responsible for the book - I will do everything I can to earn that trust back. I am truly sorry for all the delays.
I've been keeping in touch with Fabi every single day - including during the holidays - and as you can see from the previews peppered in this Update she's been fitting in the work with her busy schedule as much as she can.
We've set a last deadline for complete delivery of the work for February 10th so by the time the next Update comes along hopefully it will be us going to print.
Here's our fulfillment calendar one more time, adjusted as per Fabi Marques' needs:
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February 11th: BackerKit Surveys sent to all backers <---------- ATTENTION!
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February 15th: Production on the book is complete!
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February 27th: Surveys Locked marking the beginning of digital fulfillment!
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March 2nd: We go to print and digital fulfillment happens.
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End of March: Printing in China ends, books go to our hubs in the US & UK
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Mid to Late April: Rewards (finally!!) shipped out to all backers
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May/June: Fulfillment completed - including replacements!
Regardless of Fabi's progress in the next few days all backers can expect to have their BackerKit Surveys on February 11th - I wanna make sure we get started on fulfillment even if there is another delay with the colors.
I will be back in touch in a couple of weeks, folks, but please, if you'd like to leave a comment or DM or email at [email protected] by all means do not hesitate. I will respond all messages in a timely manner and make sure you know I'm here and that this project is still progressing.
All the best,
Felipe
